Making knowledge available digitally

Decentralizing Knowledge: How Anna Turns Subject Matter Experts into Learning Designers

Anna, the HR manager, observes two problems: On the one hand, it is almost impossible to find joint dates for face-to-face training, and on the other hand, there is unrest every time experienced colleagues like Paul, the process expert, go on vacation. The knowledge is available in the company, but it is "trapped" – either in rigid schedules or in the minds of individuals.

In order not to lose any time, Anna starts with a "copy-and-paste foundation": She transfers existing presentations and handouts directly into the software. This creates an initial, immediately usable basis within a very short time. The artificial intelligence in Evalea gives her the decisive speed boost: Anna can easily create drafts for entire lessons or individual content blocks and then finalize them.

At the same time, she asks Paul to record short "how-to" videos in which he explains complex system processes. Paul complements these videos directly in an e-learning course that he created for his colleagues.

To ensure that employees are not overwhelmed by the flood of information, Anna sets up a target group-specific provision in the learning library. When managers, trainees or specific departments log in, they only see the content that is really relevant to their everyday work.

In the following weeks, the didactic fine-tuning takes place: Anna makes the content more interactive and incorporates playful elements. However, since the deepest expertise lies directly in the teams, she increasingly hands over responsibility for "his" subject areas to Paul. Paul can now independently enter new tips or process changes.

Anna switches to the role of internal consultant, who supports Paul in the design. The result: Knowledge in the company is no longer tied to people or deadlines, but grows in a decentralized and digital way – always up-to-date and available exactly where it is needed.